Frequently Asked Questions

Common Customer Questions


CAN I USE ANY TV OR DISPLAY?

Yes any standard flat screen Television or Display can fit inside The TV Shield® within the specifications below. This includes LED, LCD or Plasma.


WILL MY TV FIT INSIDE OF THE TV SHIELD®?

Below are the general sizes available for each unit. With a maximum break down of dimensions below.

Small Unit: 19-30 inch TV's
Medium Unit: 30-50 Inch TV's
Large Unit: 50-60 Inch TV's

Maximum Size Television / Display you can fit.

Small Unit Max Size Dimension of your TV = 27.75 Width X 19.40 Height X 5.0 Depth

Medium Unit Max Size Dimension of your TV = 45.25 Width X 27.75 Height X 6.50 Depth

Large Unit Max Size Dimension of your TV = 55.5 Width X 35.25 Height X 6.0 Depth

Still not sure? Please give us a call 1-800-331-2628 or goto our contact page and we will contact back asap with confirmation of your fitment.


HOW DOES The TV Shield® MOUNT?

The enclosure is mounted “sandwiched” between the TV and any standard “store bought” VESA TV mount, we also offer specific mounts that we have selected that are of great value and offer all the features you could want. 


WHAT IS The TV Shield®?

The TV Shield® is the ultimate in indoor and outdoor TV protection. The TV Shield™, outdoor TV enclosure and cover is designed to be protect from water, weather, flying objects and theft and the solution to being able to use regular every day TV’s (not the expensive outdoor TV’s) in an outdoor environment. While also securing the TV against theft and damage, outdoors, or indoors.


WHAT ARE THE DIFFERENCES BETWEEN The TV Shield® & The Display Shield?

The TV Shield is a “residential grade” enclosure at a lower price point which can open and close easily for direct viewing and listening of the TV or Display. The Lexan Polycarbonate Shield is hinged at the top with prop arms that that can be used to keep the Shield in the up position. There are two (2) locks (chambered) for security. Fans don’t come standard and can be ordered as an option.

The TV Shield “Combo Kit 1” includes fans and TV Spacer Kit*  or The TV Spacer Kit and fans can be purchased separately if needed. The HMWPE Housing and Polycarbonate are made of a thinner gauge on the small and medium enclosures.

The Display Shield is a “commercial grade” enclosure that comes standard with security screws used all the way around Polycarbonate Shield. It cannot be opened easily nor propped up like The TV Shield. This is perfect for those who intend to just put the TV or Display in and leave it closed, sealed and secure at all times.

All HMWPE Housings and Polycarbonate Shields are heavier gauge for a stiffer stronger body. Fan’s come standard on all The Display Shields, Two (2) fans are used on the “large” enclosures.

Display Shield “Combo Kit 1” adds the spacer kit.


HOW DO THE SPEAKERS SOUND IN The TV Shield®?

All TV’s are different and have varying levels of speaker systems. Most of the time you can hear just fine by simply turning your TV up about 1/3rd higher than your normal listening volume.

The TV Shield’s Polycarbonate cover can be raised on its hinge and propped open with its standard prop arms to make effective use of the TV’s speakers.

When the TV Shield® is used in the closed position, TV sound volume is reduced. Some people want to improve sound overall in any case with their TV, especially in outdoor or loud environments so the use of The TV Shield® Outdoor Speaker Kit is recommended, if you plan to watch in the closed position or want overall improved sound.

Display Shield has been designed with a semi permanently affixed front panel so in some cases external speaker systems are recommended. Again it all depends on the quality of your TV or Displays internal speaker system.

 

IS SUN GLARE AN ISSUE AND HOW CAN IT BE ADDRESSED?

There is no good answer for glare even for TVs. We have tested at least 25 different glare reducing films and none have worked to our complete satisfaction. Using a glare reducing Polycarbonate Shield creates a problem for off axis viewing and makes for a blurry direct view. The best anti-glare solution that PEC has found is an overlay film made by “NuShield.” PEC estimates that glare is reduced by about 40%. The other solution is to make sure you mount The TV Shield as high as possible, not facing the sun and point it downward.


IS THERE A THERMOSTAT OR AUTO OFF FEATURE ON THE FANS?

The current Display Shields do have a fan that is  thermostatically controlled to turn it  on and off.


WHERE DOES The TV Shield® SHIP FROM?

PEC has multiple shipping locations, most accessories will ship from our corporate location in Florida, all The TV Shield® Enclosures will ship from our Kansas location and most mounts and select accessories will ship from New York or Florida. You may receive separate shipments from different locations when placing an order. Drop shipping is available for dealers.


WHAT KIND OF MATERIAL’S IS The TV Shield MADE OUT OF?

We researched and tested scores of materials (metals, coated wood/synthetic wood products, fiberglass, and many plastics) until we found the perfect solution. The TV Shield® outdoor weather and water resistant TV enclosure and cover is crafted from a premium, flexible material because of its strong, water resistant, scratch resistant, and UV resistant properties. The housing of the TV Shield is made from HMWP or High Molecular Weight Polyethylene. The front panel is made from ultra-clear LEXAN polycarbonate.


DOES THE TV ENCLOSURE PROTECT THE BACK AS WELL AS THE FRONT OF AN OUTSIDE TV?

Yes, The TV Shield® is a complete TV enclosure and protects your TV 360°. The TV mounts inside of the outdoor TV enclosure.


WILL THE OUTDOOR TV COVER WORK WITH DIFFERENT KINDS OF WALL MOUNTS?

Yes, The TV Shield® is engineered to be “universal”, and is able to be used with all “standard” VESA mounting systems, up to 600x600. The TV Shield® is manufactured with pre-measured and marked “divot” systems, in which you can drill out the back of the unit in pre-molded divots to fit your mount and configuration (this not only lets our Patent Pending TV Shield be “universal”, but also allows the minimum of holes or moisture entry points), using the provided instructions.


HOW LONG WILL IT TAKE TO RECEIVE MY PRODUCT?

Unless otherwise specified on the order page, we keep inventory of all products in stock, available for shipping within 2 business days. Orders received before 2pm Eastern time Mon-Fri, will ship the next day and in some cases the next business day. Orders Received on Saturday, Sunday or Holidays- will ship within 2 business days. Some products ship from separate locations and you may receive separate tracking information. Order arrival will be based upon chosen shipping method, shipping conditions and per carrier.


HOW IS MY ORDER SHIPPED?

The TV Shield® ships via FedEx or UPSand offers Ground, 3 and 2-Day delivery.

FREIGHT Shipping is available as an additional lower cost alternative, please call for details.

Other accessories will ship either FedEx, USPS or UPS.

When your order ships you will be notified by email and provided tracking information for your The TV Shield order. You may also log into your account and view your ‘order status’ – tracking information is provided there as well. The TV Shield online ordering system currently ships only in the continental United States, however we will be more than happy to assist in shipping internationally via phone orders only.


HOW DO I CLEAN MY TV COVER?

Your outdoor TV cover will look its best when kept clean. The front and back housing can be cleaned with a mild soap and water; however the front panel is a special material, which will look best if you use one of our APPROVED CLEANING PRODUCTS, available on our website.


HOW DO I PLACE AN ORDER?

Visit our secure, user-friendly STORE and complete the ordering and payment information. ALL online payments are SECURE and use 128bit encryption for your safety.

You can also CALL US at: 1-800-331-2628

We will be happy to take your order over the phone or answer any questions you may have.

 

Still have questions? We are here to help call us 1-800-331-2628 or email us through our contact page.